Frequently Asked Questions

Secure survey website: https://NorthFloridaTravelSurvey.com
Email: help@NorthFloridaTravelSurvey.com
Call toll-free: 1 (800) 895-2690 (Para Español, use este número.)

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General Information

What is the North Florida Travel Survey all about?

How will the survey results be used?

How does my input help improve travel on the roads in my community?

What is the North Florida Travel Survey region?

How was I selected to participate?

Why should I participate?

My travel on my assigned day isn't "typical" - should I still participate?

I don't travel very much - should I still participate?

How is my personal privacy protected?

What will I get for participating?

Taking the Survey

What is a household?

  • Everyone who lives in a dwelling unit and shares the kitchen is a part of that household. It can include roommates, friends or household help as well as relatives.

Why is my household assigned a specific travel date?

  • To depict the full picture of local travel characteristics, we need sufficient travel data across all weekdays and across the entire survey period. For a specific date, a certain number of households (like yours) are chosen to participate in the survey. We are asking for information about the travel made by each person in your household on this specific weekday. We call this date your "travel day" or "travel date".

What is a trip?

  • A trip is anytime you travel for 100 feet or longer and stop at a new location for a purpose. Even if you stop briefly for gas, at an ATM, or to drop a child off at school, travel to that stop counts as one trip, and travel from that stop to another destination is a separate trip. There is always a purpose (or even multiple purposes) for making a trip - to conduct activities at the destination. Therefore, activities are critical information for understanding the travel needs.
  • If you travel for 100 feet or longer but return to the same place (such as a recreational jog or bike ride), this counts as two trips: from the starting location to the furthest point you reach, and the reverse trip back.
study overview
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Can you share some example trips with me?

  • Yes. Here are some example trips for you to think about:
    • Drive to work
    • Drop your child off at school
    • Walk the dog
    • Walk your child to a neighbor's
    • Bike to the grocery store
    • Ride the bus to the bank
    • Carpool to a meeting
  • Often what we think of as one trip is actually two or more trips. For example, "I stopped to buy gas and a snack on my way home from work" counts as two trips because there was a stop at a new location between your work and home, which led to one trip from work to the gas station and another trip from the gas station to home.

Should my children participate?

  • Yes, trips to and from school, sports practice, play dates, and other activities help us understand the full nature of how the transportation system is used, and how it can be improved.

What do I do after the Travel Logs are complete?

  • After completing the Travel Logs on the assigned day, complete the follow-up survey online or by phone within one week of your assigned travel day. Refer to the Travel Logs when responding to questions about your trips and activities.